Health Law Consulting Blog

Thursday, December 5, 2013

The Federal Marketplace: Healthcare.gov Website Shows Glimmers of Hope

The latest reports show that the Healthcare.gov website is showing signs of improvement and operating 90 percent of the time.  The White House announced that the troubled website is now working smoothly for “the vast majority of users,” which is a drastic improvement from October when the site was operating 43 percent of the time and frequently crashed.  Officials said that the website had more than 1 million people visit it on Monday (December 2) and the first half of Tuesday (December 3).  Although some people received a message to return later at a less busy time, there are no reports of the site crashing this week.

Significantly, it is stated that some 29,000 people have selected health insurance plans during the first two days of December, which is 3000 more than the total who signed up during the entire month of October.  While further technical fixes are needed, the Department of Health and Human Services (DHHS) released a progress report Sunday (December 1) stating that the “team has knocked more than 400 bug fixes and software improvements off the punch list.”

Stay tune as we provide brief updates on the marketplaces and specifically the Healthcare.gov website.

Sources:

http://www.kaiserhealthnews.org/Daily-Reports/2013/December/02/website-status-report.aspx

http://www.nytimes.com/2013/12/05/us/politics/democrats-latest-campaign-for-health-care-law-begins.html?ref=healthcarereform&_r=0

http://www.hhs.gov/digitalstrategy/sites/digitalstrategy/files/pdf/healthcare.gov-progress-report.pdf





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