It is common practice for billing companies to send the billing/coding work outside the U.S. This has received scrutiny, specifically as it relates to privacy concerns. While offshore billing has grown in popularity for medical office functions and is common practice today, this practice represents a unique and continuing set of problems for both physician practices and 3rd party billers. Undoubtedly, there is a risk (even here in the U.S.), but not like having your business and thus Personal Information handled by one of the companies performing some or all of the services offshore. Oftentimes, because the billing company usually contracts under a U.S. entity, providers may not be aware that the work is being done outside the U.S. or even know exactly what work is being done in those other countries.
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